FAQ

FAQ

1. How do I register to become a member of airnatt.com?

Become a member of airnatt.com is very simple. Click on Register Now option on the website. Our executive will contact you within three 24 hrs and tell you the further procedure.

2. Can I change my User Name and Password?

Each User Name has unique identity and cannot be change but yes you can change the password by clicking the change profile option of your own.

3. How airnatt.com is different from other online Portal?

airnatt.com is the B2B portal who has almost all the functionality which generally require by an agent.

4. How can I sign in to my account, if I forgot the password?

You can click on forget password link below login panel and you have to email us from your registered email id for your password. We will send your password on your registered email id.

5. What are the benefits to become a member of airnatt.com?

As you are valuable travel Paradise partner, you will get the discount on every sales of air tickets, Hotel reservations, Holiday Packages, Insurance and other travel services

6. Can I add my own service fee?

Yes, you can add your own service fee. After clicking on change profile option, you can add the service fee as per domestic and international.

7. How do I make a payment on airnatt.com Portal?

You can make a payment by clicking on Finance option. It is mandatory to upload the limit in the respective account.

8. How do I know that my reservation has booked?

You can hold the booking on the Travel airnatt.com Portal. This is the unique functionality of airnatt.com. You can hold the booking till the time airline gives us the permission to hold.

9. Do I need to confirm my reservation before fly?

No, you don't. Only for Middle east sector, you have to take call to the airline for OK to Board Message.

10. How do I get the boarding pass?

You have to show the E-ticket along with the Positive Identification at the time of check in.

11. How do I cancel the flights?

You have to put a request on the airnatt.com Portal. There is a option of Request change under the Ticket queue on the respective PNR. You have to click on request change and put a remark in case of reissue etc.

12. Is there any cancellation policy set by the airline?

yes, it always different from airline to airline, classes to classes and fare basis to fare basis therefore we always suggest our valuable partners that the request should reach use at least two hours prior to Avoid NO SHOW.

13. What are the cancellation charges?

The cancellation charges mentioned in the airnatt.com, sector, class of booking, and time of cancellation.

14. What is the maximum number of seats, I can book through Airnatt.com online portal?

You can book maximum 9 seats at one time